FAQ

FAQ

Fleet Locksmiths Answers to FAQs

Have you lost your car keys?

Don’t worry, we can assist. We’ll meet you on-site, and all you need is photo identification (preferably a driver’s licence). We’ll use modern equipment to open the car and cut a key for it. Then we’ll programme the key to the car. All of this is usually completed within an hour, allowing you to return to your day. So, if you’ve misplaced your car keys, don’t be afraid to contact us.

How much will the work cost?

In order to provide an accurate quote, we require details of the job so that we can assess the necessary time and materials needed. Once we have that information, we can give you a price range for the project. We accept credit cards and Afterpay, so there is flexibility in how you choose to pay.

Required information from you?

You must provide the following information:

• Workplace address
• VIN number (Vehicle Identification Number)

Do you need to change the lock?

Over time, they can become worn or damaged, making it easier for burglars to force their way inside. If you notice any rust or other signs of damage on your lock, it’s a good idea to schedule a replacement as soon as possible. A new lock will be more difficult to pick, and it will provide you with peace of mind knowing that your home is better protected.

Have you had your car or home keys stolen?

If you’ve had your car or house keys stolen, the first thing you should do is call a locksmith. At Fleet Locksmiths Geelong, we can help you replace your lost keys and get you back on the road or into your home as quickly as possible.

How can I make a payment?

We accept a variety of payment methods at our store. You can pay by credit card, Afterpay, bank transfer, or cash. If you have any questions about how to make a payment, please don’t hesitate to ask one of our team members for assistance. We’re happy to help!

How can I have the locks on my property changed?

We would be delighted to assist you if you require the locks on your property to be changed. We just need to know how many locks need to be rekeyed before we can give you a quote and schedule a time.

Do you offer a service after hours?

We understand that life does not always happen during business hours, which is why we are proud to offer an after-hours service to our clients. Please keep in mind that this service is only for emergencies. Please call during business hours if you require a quote or estimate.

Do we provide spare car keys?

If you have lost all your sets of car keys, we can help. We specialise in replacing car keys, and we can get you back on the road in no time. We do not do spare car keys, but we can make sure that you have a new set of keys that will work for your vehicle.

What if your car is at the airport, a mall, or an underground parking lot?

Our mobile locksmiths are here to help. We have a wealth of experience dealing with all types of cars, and we can help you get back on the road in no time. We can also provide you with a replacement key if necessary. So whether you’re stranded at the airport or stuck in a parking lot, we’ll be there to help you get back on track.

Is it safe for me to try to open the car myself?

Breaking into your own vehicle is not advised. You could cause costly damage to the vehicle and injure yourself in the process. If you have a prestige vehicle, a deadlock could still prevent you from opening the car’s doors or tailgate. In this case, it is best to call Fleet Locksmiths for help.