Losing your only car key is stressful enough. For this customer, it happened while they were at their children’s school, leaving them stranded with a 2020 Jaguar F-PACE and no working key.
The customer told us they had contacted other locksmiths throughout Geelong and had been advised that the job was impossible for an independent locksmith and would have to go through a dealer. Fleet Locksmiths took on the complex replacement and supplied two new smart keys, getting the customer back on the road promptly.
The challenge: no working key and an active security system
An all-keys-lost situation on a modern Jaguar can involve much more than supplying a replacement remote. On affected Jaguar, Land Rover and Range Rover systems, locking the vehicle with the remote arms the alarm. With no working key to disarm it, the security state can restrict diagnostic access to the body control module (BCM) and prevent normal immobiliser and key-programming procedures.
The exact work depends on the vehicle’s model, build specification and security system. This is why an all-keys-lost job can be considerably more involved than adding a spare while a working key is still available.
Our solution: two new Jaguar smart keys
We completed the specialist work needed to resolve this F-PACE’s all-keys-lost situation and supplied and programmed two new smart keys. The customer could use their vehicle again and now had a second key available as a backup.
Our car key programming service includes assessing the vehicle’s security system and identifying an appropriate replacement solution. Being told a job is dealer-only does not always mean an independent specialist cannot help; contact us with your vehicle details so we can assess your options.
Own a 2018-onwards Jaguar, Land Rover or Range Rover? Plan ahead
If you have only one working key, arrange a spare before it goes missing. This is particularly important for owners of 2018-onwards Jaguar, Land Rover and Range Rover vehicles, where some all-keys-lost situations require substantial security-system work.
Depending on the model, security configuration and whether replacement modules are required, these complex jobs can potentially cost AUD $4,500–$8,000 or more. This is an indication of possible costs for some cases, not the price charged for this F-PACE job or a fixed quote for every vehicle. We assess each vehicle before quoting.
Organising a spare car key while you still have a working key is usually simpler and less expensive. Keep the spare somewhere secure and separate from your everyday key so it is available when you need it.
Jaguar and Land Rover key replacement in Geelong
Fleet Locksmiths provides automotive locksmith services in Geelong, the Bellarine Peninsula and Surf Coast. Explore our Land Rover and Range Rover key replacement services or our broader car key replacement service for help with lost keys and replacement smart keys.
Stranded without a working key? Our emergency car key replacement service can assess what is possible for your vehicle. Have your model, year and location ready, along with proof of ownership and matching identification.
Fleet Locksmiths is qualified, licensed and fully insured. Call 1800 00 3533 or contact us to discuss a replacement or spare key. We do not cut or program customer-supplied keys.
Technical background: Abrites Jaguar/Land Rover diagnostic documentation describes alarm-related BCM restrictions on supported vehicles. The work required varies by vehicle.